Recent years have turned out to be a difficult period for many sectors of the economy. Although each industry has its problems, the common denominator for all entrepreneurs is meeting the expectations of their partners and customers while optimizing costs, which are still growing. As it turns out, technology comes to the rescue once again and thanks to the use of the computing potential of processors and virtual reality, logistics has a chance to implement quick and effective changes in its functioning.
Currently, one of the most important trends in industry general as well as broadly understood transport and logistics industry, has become the need to automate processes. For this purpose, autonomous robots and software to synchronize their work are implemented. However, a growing problem is the increase in the price of individual components or machines and the increasing waiting time for their delivery to the warehouse. Today, the average implementation period for, for example, the simplest automatic forklifts is over a year, while not so long ago it was only a quarter. Unfortunately, this does not mean that this equipment is cheaper - quite the opposite: we pay more for the same as before, receiving additionally extended waiting time for the delivery of technology to our warehouse. What's more, the expectations of customers ordering transport and deliveries are increasingly focused on an individual approach to their needs, which paradoxically does not help logistic companies.
-- I think that the Polish market is specific. In the West, companies have already matured to the fact that some standardization is needed to automate processes. In Poland, we are currently at a stage where customers want process automation, but their expectations are often in conflict with this automation. As a result, it turns out that we have to break a simple process into sub-processes in order to prepare individually set solutions and parameters for each recipient. This is at odds with automation. If most customers actually relied on strong standardization, it would certainly support optimization on the part of an operator like us - explains Karol Pawlicki, Director of Warehouse Operations at Raben Logistics Polska.