Raben Polska is the Logistics Operator of the Year 2015

During the festive Logistics Gala which was held in Warsaw on December 3, 2015, the best logistics service providers were announced. Raben Polska was among the honourable group selected by Customers of the TFL sector and it was nominated the Laureate of the Golden Emblem. We believe that only two-way communication may contribute to the company development. Therefore we regularly ask our Customers, through internal satisfaction surveys, which elements of our operations need improving. We also run dialogue sessions with the local community to find out what kind of neighbour we are. The answers we receive in all surveys are analysed and then plans of corrective actions are prepared. Nowadays the role of emotions is of great importance and researching the satisfaction level among customers has become the duty of the service provider. So we wish to thank our Customers for their opinions which are the signposts of changes for us. We believe that being open to dialogue and the strive for perfection is beneficial to all sides. The award we have received confirms that the strategy we chose is correct and it is a declaration of trust we have no intention of breaking
- comments Janusz Anioł, General Director, Raben Polska.
The laureate of the first prize, the Golden Emblem, of this year's fourteenth editions of the Logistics Operator of the Year Programme, Raben Polska, is (jointly with the related companies of Fresh Logistics and Raben Transport) the largest player on the market of logistics services in Poland, the only company recognized in all the editions of the Programme, the winner the first edition in 2002 and the eight edition in 2009. Considered "a Polish company" abroad more than it is in Poland because it is strongly associated with the outstanding success it achieved in Poland, thanks to the historic opportunity of development granted a quarter of a century ago. Better than corporations it fits the role of the symbol of the development of logistics in Poland because it has remained a family company (the owner started a family in Poland), managed from Poland, by Polish managers. For Polish Customer, Raben Group is the company with the strongest position on the market of logistics services, founded on three pillars: the greatest experience and business credibility, the largest competitive potential on the market, and the most diversified and comprehensive portfolio of services. Customers also recognize the company's achievements against competitors for competencies in managing logistics processes (IT solution) and the innovativeness of organizational and technological solutions - comments Piotr Szreter, the founder of the survey.