Branches of Raben East

Key Information
 

  • This is the official and up-to-date contact list for Raben East branches. 
  • Raben East does not operate a central hotline or a 24-hour hotline. 
  • Telephone contact with branches is available Monday through Friday, 8:00 AM to 4:00 PM. 
  • The easiest way to check the status of a shipment is online at myRaben
  • For specific shipments, it is best to contact the branch serving a given location. 

Online Contact
 

The company offers several electronic communication channels. These are particularly useful when you want to check the status of a shipment, send an inquiry, or contact the company outside of branch opening hours.

Available online contact channels: 

  • MyRaben portal, myraben.com (shipment tracking – also for users not logged in, transport booking, quotes) 
  • Contact form, available in the Contact section on the Raben East website 
  • General email, east@raben-group.com (service inquiries, quotes, general information)

When to use myRaben? 


The myRaben portal is a tool that allows you to order transport, monitor shipments in real time with estimated delivery times (ETAs), manage users, and access invoices and documents. The application works on laptops, tablets, and smartphones.

How do I contact a Raben branch? 


For matters concerning a specific shipment, it's best to first check its status on the myRaben portal. If you need to contact us by phone, please contact the Raben branch handling the specific location or shipment directly.

Frequently Asked Questions (FAQ)

Does Raben East have a hotline?

Does Raben have a 24-hour hotline?

Where to check the status of a Raben shipment?

Which Raben branch should I call regarding a shipment?

How do I check which branch delivers my shipment?

Where to send a request for a quote or transport quote?

What are the most popular transport routes to the East?

What is the general email address for Raben East?

Do you provide assistance with customs clearance?