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Claims

Raben Logistics Polska

Materials to download

Claim form in Excel

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Frequently asked questions

Who can file a claim?

How to file a claim?

What is the form of a claim?

What documents must be submitted together with the claim concerning domestic transport?

What documents must be submitted together with the claim concerning international transport?

What documents must be submitted together with the claim concerning forwarding order?

What is the claim limitation period?

What are the limits of indemnity in domestic transport?

What are the limits of indemnity in international transport?

What are the limits of indemnity in forwarding services (applicable to air, sea and land freight)?

What amount of indemnity is paid?

How much time does the Carrier have to respond to the claim?